The privacy of our visitors is of importance to us. This privacy policy document outlines the types of personal information received and collected by TYE and how it is used.

We want to be clear about what sorts of information we gather from you. Generally speaking, we collect information needed to help us fulfil the purchase requirements, provide appropriate special offers, facilitate customer service, combat fraud, and determine trends for marketing purposes.

Like many other websites, we make use of tracking similar to Google Analytics. The information may include IP addresses, geographic data, types of browsers, Internet Service Providers (ISP), date/time stamps, referring/exit pages, and number of clicks. We use this information primarily to improve customer service experience and analyse trends for decision making.

As with most other websites using PayPal or Stripe, they automatically provide us with your real name, email address and other information. We use this information for mandatory taxation and accounting purposes.

We let third party advertising companies track whenever you have visited TYE and its social media platforms. We also use information (such as your email address) to create custom advertising lists. Both of these sources of information may be used to display advertisements to you on other websites, such as Google, Facebook, Twitter, and websites affiliated with them.

We use conversion tracking to track whenever you have done certain commercially valuable actions on our website, especially when you have made a purchase. This conversion information is later used to figure out what advertising campaigns were effective in triggering this sale. Conversion tracking is done in association with a third party advertising provider who also have access to the data.

We save all enquires made either via our main contact form or social media platforms. We do this for business analysis, monitoring responsiveness, and policing transactions that are against our terms of services.

If this isn't clear enough or you want to require any more information about our privacy policy, please feel free to contact our customer support.