Return & Refund Policy
At Blessed, each rosary is handmade and carefully inspected before being shipped. We want you to receive your order in good condition and be happy with your purchase.
30-Day Return Period
Standard, non-personalized products may be returned within 30 days of delivery if they are unused and in their original condition.
Damaged or Defective Products
If your order arrives fully damaged or defective, please contact us within 7 days of delivery and provide your order number and clear photos of the product and packaging.
For an approved damaged-item claim, Blessed may offer the following options:
• A replacement product at no additional cost, when the same product is available
• A full refund when the item is completely damaged and a replacement is not available or appropriate
A full refund is not automatically provided for every return. Refunds are evaluated based on the condition and circumstances of the returned item.
Returns & Return Shipping
If you wish to return an eligible product for reasons other than damage or an error made by Blessed, the customer is responsible for the return shipping cost.
The original shipping cost is non-refundable.
The customer is also responsible for ensuring that the returned item is securely packaged. Blessed is not responsible for items that are lost or damaged during return shipping.
Custom & Personalized Orders
Custom and personalized rosaries are final sale and are not eligible for returns or refunds, since they are made specifically according to the customer's requested specifications.
If a custom or personalized order arrives damaged or contains an error made by Blessed, please contact us within 7 days of delivery so we can review the situation and provide a replacement or other appropriate solution.
Exchanges
We do not offer direct exchanges. For eligible standard products, you may return the item according to this policy and place a new order.
Refund Processing
Once a returned item is received and inspected, Blessed will notify you of the approved resolution.
If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
How to Request a Return
Before sending anything back, please contact Blessed with:
• Your name
• Order number
• Reason for the return
• Photos of the item, when applicable
Please wait for return instructions before shipping your item back.
Blessed | Live in Grace