Refund & Cancellation Policy
Last Updated: September 8, 2026
Thank you for purchasing from The Habit Reset.
We sell digital products, including ebooks and related digital resources. Please read this Refund & Cancellation Policy before completing your purchase.
1. Digital Products
All products sold through The Habit Reset are digital products. No physical products are shipped.
Once a payment has been successfully completed, the purchased digital product is made available to the customer electronically through Payhip.
2. Refund Policy
Because our products are digital and are generally available immediately after purchase, all sales are generally final and non-refundable once the digital product has been accessed or downloaded.
However, we understand that technical problems can occur.
A refund request may be considered in situations such as:
- You were charged but did not receive access to the purchased product.
- You were charged more than once for the same purchase.
- There is a technical issue that prevents you from accessing the purchased product and the issue cannot be reasonably resolved.
- The product received is materially different from the product that was described on the sales page.
Refund requests are reviewed on a case-by-case basis.
3. Incorrect Purchases
If you accidentally purchase the wrong product, please contact us as soon as possible.
A refund may be considered depending on the circumstances and whether the digital product has already been accessed or downloaded.
4. Duplicate Payments
If you believe you have been charged more than once for the same purchase, please contact us with the relevant order or payment details.
After verification, an eligible duplicate payment will be refunded.
5. How to Request a Refund
To request a refund, please contact us through the Contact section of our store.
Please include:
- Your name
- Email address used for the purchase
- Order or transaction details
- The reason for your refund request
We may request additional information to verify the purchase.
6. Refund Processing
If a refund is approved, it will generally be processed through the payment method or payment provider used for the original transaction.
The time required for the refunded amount to appear in your account may depend on the payment provider and your bank.
7. Cancellation
Because digital products may be delivered immediately after successful payment, an order may not be cancellable after the product has been accessed or downloaded.
If you need to cancel an order, please contact us as soon as possible after completing the purchase.
8. Chargebacks and Payment Disputes
Before initiating a chargeback or payment dispute, we encourage customers to contact us so that we can try to resolve the issue.
We will make reasonable efforts to investigate and resolve legitimate payment or product-access problems.
9. Policy Changes
We may update this Refund & Cancellation Policy from time to time.
Any changes will be posted on this page with an updated Last Updated date.
10. Contact Us
If you have any questions regarding refunds, cancellations, payments, or access to your purchase, please contact us through the Contact section of our store.
By purchasing a product from The Habit Reset, you acknowledge that you have read and understood this Refund & Cancellation Policy.