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Refund / Return Policy

Due to the digital nature of our products, all sales are final. Once a product has been purchased and delivered, we do not offer refunds, returns, or exchanges.

Exceptions

Refunds may only be considered under the following exceptional circumstances:

  • You were charged multiple times for the same product due to a technical error.
  • You never received the product (e.g., due to a failed download or delivery issue).
  • The product is completely inaccessible or unusable, and we are unable to provide a fix or alternative.

If any of the above applies, please contact us within 7 days of purchase. Include your order details and a description of the issue. We reserve the right to refuse refund requests that fall outside of these exceptions.

Disputes & Chargebacks

To avoid misunderstandings, we ask all customers to review our FAQ and product descriptions carefully before purchasing. At checkout, you will be required to accept our Terms and Conditions via a checkbox to confirm that you understand the nature of digital goods and our no-refund policy.

In the event of a chargeback or payment dispute:

  • We will provide evidence of delivery and your acceptance of the terms.
  • Disputes filed without contacting us first may result in a permanent ban from future purchases.

We are committed to customer satisfaction and encourage you to reach out before opening any disputes — we’ll do our best to resolve any issue.