Create Bold. Celebrate Big. Learn with TMJ.

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All physical items are made to order.

Processing time is typically 7–14 business days before shipping. This does not include shipping time.

Once your order ships, you’ll receive a tracking number via email.

Shipping times vary based on location and carrier, but most orders arrive within 3–7 business days after shipment.

Please note: shipping delays caused by carriers are outside of our control.

Yes! Many of our physical items are custom-made.

If personalization is required:

• Please double-check all spelling and details before submitting your order
• Mockups are not sent unless stated in the product description

Custom orders cannot be changed or canceled once production has started.

Because items are custom-made, all sales are final.

We do not accept returns, refunds, or exchanges unless:

• You received the wrong item
• Your item arrived damaged

If there is an issue, contact us within 48 hours of delivery with photos so we can assist you.

Orders may be canceled within 24 hours of purchase only if production has not started.

Once an order has entered production, changes or cancellations are no longer possible.

Once a package is marked delivered, we are not responsible for lost or stolen packages.

Please contact your local post office or carrier directly for assistance.

Care instructions vary by product and are included in the product description when applicable.

We recommend following all care guidelines to ensure longevity of your item.

For all questions or concerns, please email:

info@tmjcreativecreations.com

Include your order number and a brief description for faster support.