Custom Order Policy
I offer limited custom orders, accepted on a case-by-case basis.
Customs are meant to personalize my existing designs, not recreate someone else’s work.
What I can customize
- Color changes to designs currently available
- Minor sizing adjustments (when applicable)
- Small style variations based on items I already make
I do not recreate or replicate designs from other brands, photos, or designers.
Custom Order Fee
All custom orders include a non-refundable custom design fee of $35, which covers planning, materials prep, and additional labor.
This fee is separate from the item price and is applied before work begins.
Some custom requests may require additional labor, including but not limited to colorwork, ear flaps, braided ties, pom-poms, or specialty construction.
Designs that require extra time or materials may include an additional complexity fee, which will be quoted before work begins.
How to request a custom order
Please contact me before purchasing with:
- The item you’re interested in
- Preferred colors
- Size details (if applicable)
- Any time constraints
Submitting a request does not guarantee acceptance.
Pricing & Payment
- Custom items are priced higher due to added time and labor
- Full payment is required upfront
- Once production begins, all custom orders are final sale
Turnaround Time
Custom orders typically require 7-14 business days, not including shipping. Timeframes may vary depending on complexity and current workload.
Returns & Refunds
Because custom items are made specifically for you:
- No returns, refunds, or exchanges
- All custom sales are final once production starts
Final Note
I reserve the right to decline any custom request that does not align with my style, availability, or brand vision.
Thank you for supporting slow-made, thoughtfully crafted pieces 🤍