Last updated: 14 October 2026

At A Nimsical Creation, I believe a little mystery belongs in magic, not in how your personal information is handled.

I respect your privacy and am committed to protecting your personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).

Who I Am

A Nimsical Creation is a small, independent handmade craft business based in Carlisle, Cumbria, United Kingdom.

For privacy enquiries, please contact:

Email: nimsical.creation@gmail.com

Information I Collect

When you browse my shop, place an order or contact me, I may collect:

• Your name and contact details.
• Your billing and delivery addresses.
• Your email address.
• Information about your purchases and order history.
• Details you provide when requesting personalised creations.
• Information you voluntarily share when contacting me.

My website and service providers may also collect technical information, such as browser details, IP addresses and cookie information.

How I Use Your Information

I use your information to:

• Process and fulfil orders.
• Arrange payments and deliveries.
• Respond to enquiries and provide customer support.
• Handle returns, refunds and complaints.
• Maintain necessary business and financial records.
• Comply with applicable legal obligations.

I process information needed to fulfil your order on the lawful basis of performing a contract.

I also process certain records to meet legal obligations, and may use relevant information for legitimate business interests, such as responding to enquiries and preventing fraud.

Payments and Third-Party Services

My online shop is hosted by Payhip, and payments are processed securely through PayPal.

I receive order and payment confirmation information but do not need access to your PayPal password or complete payment-card details.

I may share information with trusted service providers where necessary to operate my business, including postal and delivery companies, email providers and relevant business administration services.

These providers handle information in accordance with their applicable privacy obligations.

Marketing Communications

If I introduce promotional emails or newsletters, I will only send them where permitted by law.

Where consent is required, you will be able to choose whether to subscribe and withdraw that consent at any time.

How Long I Keep Your Information

I retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, resolve disputes and comply with applicable legal and accounting requirements.

Retention periods depend on the purpose for which the information was collected.

Cookies

My shop uses Payhip, which may place cookies on your device to support essential website functions, including shopping and checkout.

Optional analytics cookies may also be used where enabled. I will request consent where legally required.

You can also manage cookies through your browser settings, although disabling essential cookies may affect website functionality.

International Data Processing

Some of my service providers may process or store personal information outside the United Kingdom.

Where UK data protection law requires safeguards for international transfers, appropriate protections must be in place.

Your Privacy Rights

Under UK data protection law, you may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of information in certain circumstances.
• Restrict or object to certain uses of your information.
• Request the transfer of certain information.
• Withdraw consent w here processing relies on it.

To exercise your rights, please contact nimsical.creation@gmail.com.

You also have the right to raise concerns with the UK's Information Commissioner's Office (ICO):

www.ico.org.uk

Updates to This Policy

I may update this Privacy Policy to reflect changes in my business, services or legal obligations.

The most recent version will always be available on my website.

Contact Me

If you have any questions about how your information is handled, please contact:

A Nimsical Creation

Carlisle, Cumbria, United Kingdom

nimsical.creation@gmail.com

Your privacy matters to me, just as much as the care that goes into every handmade creation. 💜