We’d love to hear from you! Whether you have a question about a custom order, need help with an existing purchase, or simply want to learn more about our handcrafted creations, the Allen Girls are here to help. We appreciate your support and look forward to creating something special just for you.
All 3D products are made to order unless otherwise stated.
Current turnaround time (TAT) is 7–14 business days, excluding weekends and holidays. Orders are processed in the order they are received, and each product requires individual print time.
High-volume sales periods (including promotions or holidays) are included within the stated turnaround time and do not qualify as delays.
Shipping Policy
Once an order has shipped and leaves my location, it is in the hands of the shipping carrier.
No refunds, exchanges, or returns. ALL SALES ARE FINAL.
No refunds are offered on any digital files. All sales are final. If there is an issue with an order, it must be addressed before the files are downloaded and added to Google Drive
