Privacy Policy
At BrightPencils, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you purchase a product, subscribe to our newsletter, or contact us, we may collect information such as:
- Name
- Email address
- Billing information (processed securely through our payment providers)
- Purchase history
- Messages you send us
We do not collect or store your payment card details.
How We Use Your Information
We use your information to:
- Process and deliver your purchases
- Provide customer support
- Respond to enquiries
- Send product updates and newsletters (only if you subscribe)
- Improve our products and services
Information Sharing
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted service providers, such as payment processors and email delivery services, when necessary to operate our store.
Cookies
Our website may use cookies to improve your browsing experience, analyse website traffic, and remember your preferences.
You can disable cookies through your browser settings if you prefer.
Children's Privacy
Our products are designed for children, but purchases should be made by parents, guardians, or educators. We do not knowingly collect personal information directly from children.
Contact
If you have any questions about this Privacy Policy, please contact us at: