Your Cart
Loading

Frequently Asked Questions (FAQ)

How will my ebooks or audiobooks be delivered?

Your digital products are delivered automatically and immediately upon purchase by an email from BookFunnel. If the email hasn’t arrived in 3-5 minutes, look for it in your Spam or Promotions folder. Your digital products will be delivered to the email address that you specified upon checkout. Please check and make sure the email address is correct before purchasing digital content.


I'm having trouble getting my ebooks/audiobooks

Please contact BookFunnel support (help@hookfunnel.com) for further assistance.


Where are my ebooks/audiobooks?

Log into the BookFunnel reader portal with the email you used to purchase/download your books, and you will find your library there. Your library will contain all ebooks and audiobooks you have purchased directly through BookFunnel from any and all authors.


How do I read my purchased ebook?

Ebooks can be read on most phones, tablets, and non-e-ink ereader devices, and on most modern browsers on your computer.


How do I listen to my purchased audiobook?

You can listen to your audiobook in the BookFunnel app, or by streaming in the BookFunnel cloud player, or with DRM-free MP3 downloads. The BookFunnel app is built specifically for audiobooks, and is supported on most tablets and mobile devices. You can also listen to your audiobook directly from your computer, browser, or on any MP3-supported playing device.

 

How do I get the BookFunnel app?

Start here: https://getbookfunnel.com/


What payment methods do you accept?

Stripe and PayPal.


What happens when I preorder a book?

When you purchase a book that is on preorder, you are charged immediately by the payment method you select. The book will automatically be delivered to you on the release date by an email from BookFunnel. If the email hasn’t arrived on that date, look for it in your Spam or Promotions folder.


For further assistance about book delivery issues, please contact BookFunnel support.


Why should I buy direct?

Buying direct, straight from the Chikara Press bookstore, supports the author and gives them more opportunities to bring you more of the stories you love! Your purchase goes toward supporting the author and not to some large corporation. For example, when you purchase a $3.99 book from Amazon, only $2.74 goes to the author. When you purchase a $3.99 book from Chikara Press, approximately $3.17 goes to the author! More of your money goes toward supporting the author. Authors work very hard to bring you fun and exciting stories. Your support means a lot! Another benefit to buying direct from Chikara Press, is that you can get new books before they hit retail stores. You can also use exclusive coupons for special offers, and much more. Buying direct is a win-win for everyone!