All sales are final. No refunds or returns on digital items (with the exception of faulty items or incorrect file(s) received), including ebooks and audiobooks.

Ebooks and audiobooks have samples for you to check out prior to purchase. Please check the samples first before purchasing to see if you like it.

If your digital product is faulty, or you received the wrong file(s), please contact chikarapublishing@gmail.com within 3 days of receiving your product (according to the invoice date) for further assistance. Please use the subject "returns" and include your name, order number, and reason for return.