Frequently Asked Questions
Crafty Sew & So
What do I buy from Crafty Sew & So?
We sell digital sewing patterns (PDF downloads) and online sewing workshops designed to help you build confidence and develop your sewing skills.
How do I access my files?
After purchase, you’ll receive an email with a download link or access instructions.
You can download your files immediately and save them to your device.
If you don’t see the email, please check your spam or junk folder.
Do I need special software to open PDF patterns?
No. PDF files can be opened on most phones, tablets, laptops, and computers using free apps such as Adobe Acrobat Reader or your device’s built-in PDF viewer.
Are the patterns suitable for beginners?
Yes. Many of our patterns and workshops are designed specifically for beginners, with clear instructions to guide you step by step.
Each product listing will indicate the skill level required.
Can I get a refund?
Because our products are digital, all sales are final once files have been downloaded or accessed.
Refunds are only issued if:
- The file is faulty and cannot be fixed
- A duplicate purchase was made
Please contact us if you experience any issues.
Can I print the patterns?
Yes. PDF sewing patterns are designed to be printed at home or at a print shop, depending on your preference.
Printing instructions are included with each pattern.
Can I share or sell the patterns?
No. All patterns and workshop materials are for personal use only.
You may not share, resell, or redistribute any files in any form.
I haven’t received my download email
Please check your spam or junk folder first.
If you still can’t find it, contact us and we’ll resend your access.
Do I need an account to buy?
No account is required. You can purchase and download directly.
Can I access workshops on my phone?
Yes. Workshops are designed to be accessible on most devices, including mobile, tablet, and desktop.
How can I contact you?
You can email: info@craftysewandso.com
We aim to respond as soon as possible.