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FAQs

Refund Policy

At Digiscape Toolbox, we aim to provide high-quality digital products that deliver real value.

Due to the nature of digital downloads, all sales are generally final and non-refundable.

However, we offer refunds under the following conditions:

Eligible for Refund:

  • The file is corrupted or cannot be opened
  • Wrong product delivered
  • Major technical issues that cannot be resolved

Not Eligible for Refund:

  • Change of mind after purchase
  • Lack of required software (e.g., no Excel)
  • Misunderstanding of product features (please read descriptions carefully)

Before requesting a refund:

Please contact us first—we are happy to assist and fix any issues.