FAQs
-
No, all sales are final. Since our products are digital and instantly accessible, we do not offer refunds for change of mind or dissatisfaction after purchase. Please review the product details carefully before making a purchase.
-
If you were charged twice for the same product, please contact our support team at support@digitalmediaspace,.et with proof of purchase. Once verified, we will issue a refund for the duplicate charge.
-
If you're experiencing issues opening your Digital Product, ensure you have the correct software or app to view the file format. If the file is corrupted or inaccessible, reach out to our support team, and we will provide a working version. If the issue persists, we will review the situation and provide assistance.
-
Check your email inbox (including spam/junk folders) for the download link. If you still can't find it, contact us with your order details, and we’ll resend the link.
-
No, all eBooks and digital products from Digital Media Space are for personal use only. Redistribution, reselling, or sharing of purchased digital products is strictly prohibited and may result in legal action.