Refund Policy & Terms and Conditions – Digital Media Space

1. No Refund Policy for Digital Products

At Digital Media Space we provide high-quality digital products, including eBooks and other downloadable content. Due to the nature of digital goods, all sales are final, and we do not offer refunds once a product has been downloaded.

2. Non-Refundable Cases

Refunds will not be provided under the following circumstances:

Downloaded eBooks & Digital Products – Once an eBook or any other digital product has been downloaded, it is ineligible for a refund.
Change of Mind – We do not process refunds if a customer changes their mind after purchasing.
Failure to Read Product Details – It is the buyer’s responsibility to review the product description before making a purchase.
Lack of Compatibility – We are not responsible for issues related to device compatibility or format preferences.
Unauthorized Purchases – We do not issue refunds for purchases made without the account owner's consent.

3. Exceptional Cases

Refunds may be granted only in the following situations:

Duplicate Purchase – If a customer is mistakenly charged twice for the same product, we will refund the duplicate charge.
Non-Delivery of Product – If a product is not delivered due to technical issues on our end, we will work to resolve the issue or issue a refund if the problem remains unresolved.
Corrupt or Unusable File – If the downloaded file is corrupted and cannot be accessed, we will provide a working file. If the issue persists and cannot be resolved, a refund may be considered.

4. Terms and Conditions

4.1. License and Usage

All digital products purchased from Digital Media Space are for personal use only.
Redistribution, reselling, or sharing of purchased digital content is strictly prohibited and may result in legal action.

4.2. Intellectual Property Rights

All eBooks and digital products remain the intellectual property of Digital Media Space
Customers receive a non-transferable, non-exclusive license to use the purchased content for personal purposes only.

4.3. Purchase and Payment

All payments must be completed before access to digital products is granted.
We accept payments through secure online payment gateways.

4.4. Product Delivery

Digital products are delivered via email or direct download links upon successful payment.
Customers are responsible for ensuring their email address is entered correctly during checkout.

4.5. Limitation of Liability

Digital Media Space is not responsible for any technical issues on the customer’s end that prevent access to digital products, including software compatibility or device limitations.
We are not liable for any loss or damage arising from the use or inability to use our digital products.

5. Contact Us

If you encounter any issues or have further inquiries, please reach out to our support team:

📧 support@digitalmediaspace.net