Our store automatically sends you an email receipt after a successful purchase. The email includes a unique link for you to download the product you purchased. Click on the "Download Now" button to download the files.

Absolutely. There are Permission and Use Restrictions. Visit our TERMS and CONDITIONS page for details and the simple way to fulfill them.

You do not need a customer account to download your purchase. Here is the process you will see when you complete your purchase.

1. Once your purchase is complete, you are automatically sent to the download page where you can instantly download the files you just purchased. You have 5 download attempts per file which expire in 30 days after purchase.
2. We also send you an email receipt that includes the link to your download page for safe-keeping.
3. You can use that link to download if you have remaining download attempts within 30 days after purchase. 

YES. First create a customer account. Then:

• Visit one of your old download pages.
• A light blue box will appear asking if you would like to add this product to your customer account.
• Click the Get Started button. Log in to your account and confirm the e-mail you used for the transaction.
• Our store will immediately add all transactions to the account.

If you buy it, it is permanently yours, however, we do not stream your purchases online. Just make sure you download it to your digital storage within 30 days. Once it is on your device, you can listen and watch as often or as much as you like.

If you buy it, it is permanently yours, however, we do not stream your purchases online. The limits merely apply to the number of downloads attempts permitted (5) and the time limit to complete your download (30 days). We recommend you download 2 copies. Keep them stored on separate drives. That way if something happens to one, you will have the other as your backup.

Absolutely. Once downloaded, the file does not expire.

No, your files do not expire as long as you have downloaded them to your device. You have 5 download attempts per file which expire in 30 days. Once downloaded, the file does not expire. No download guarantee after 30 days. We do not offer online streaming or perpetual access to your purchase. SO MAKE SURE YOU DOWNLOAD YOUR FILES AFTER YOUR PURCHASE.

You can download the free and open souce multimedia VLC Media Player. It is completely free and has no spyware, no ads and no user tracking. VLC plays our MP4 and MP3 files on a wide variety of platforms: Windows, Linux, Mac OS X, Unix, iOS, Android.

Visit their download page and click on the Download VLC button. Select your device and a window will open that says: "Downloading VLC. Download will start in a few seconds. If not, click here." Do not click on the black and green boxes listed below - those are advert boxes.

VLC DOWNLOAD ADDRESS: https://www.videolan.org/vlc/

An email receipt is immediately sent to the email address you provided. If you did not receive it, try any or all of the following:

• Scan through your emails dated the day of your order. Our subject line is: "Thank you for your purchase from Digital Padesky"
• Check to see if you entered your email address correctly. If not, reach out through our contact form with details of your order. We can correct your email in our records and re-send your receipt.
•  Check your email Spam/Trash folder. If found, transfer it to your inbox.
• Use our contact form to ask to have your email receipt re-sent. Provide your order date and order number. If you do not have your order number, tell us date of order, your email address and name one of the products your ordered (this enables us to search for your order).
• Once you have your email receipt, you can generate an invoice.

We cannot generate an invoice for you. But, it is a simple process for you to generate one.

To obtain an invoice, following these steps:

1. Locate your email receipt.
2. Scan to the bottom of your email receipt which has the Download Now green button.
3. See "NEED AN INVOICE?
4. Click on the generate button.
5. When you click on the “Generate Invoice” link, you are able to enter your details (including a VAT number) to generate a PDF invoice.
6. Your invoice is automatically generated.