Need help with access, a worksheet or a purchase? Send us a message using the form below. We aim to reply within 2 UK working days.

For an existing order, include your purchase email address and order reference if available. Never send passwords or full payment-card details.

To request a refund, tell us what went wrong and which purchase your request relates to. We review requests under the terms that applied to your purchase and your statutory consumer rights. Logging in or marking lessons complete does not, by itself, remove those rights.

If your access email is missing, check spam or junk and search for Payhip. For a forgotten password, use the reset link on the store Login page.

The form below is the easiest way to contact us.