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Shop Policies

Digital Products


All items in this shop are digital products only. No physical item will be shipped. After purchase, you will receive instant access to download your files.


Refunds & Cancellations


Because these are instant-download digital products, all sales are final once the files have been downloaded. By completing your purchase, you confirm that you understand this and that you lose your right to cancel once the item has been downloaded.


If you experience a technical issue with your download, please contact me and I'll be happy to help!


Usage Rights


Personal use only: These files are for personal, non-commercial use only. They may not be resold, redistributed, or shared, in either printed or digital form, whether edited or in their original form.


If you know someone who’d enjoy my puzzles, please send them a link to purchase their own copy!


Privacy & Data


When you make a purchase, I collect the personal information needed to process your order — this typically includes your name, email address, and payment details (handled securely by Payhip and its payment processors; I never see or store your full card details).


This information is used only to:


  • Process and deliver your order
  • Contact you about your purchase if needed
  • Meet legal and accounting requirements


I do not sell or share your personal data with third parties for marketing purposes. If you subscribe to my mailing list, your email will be used only for that purpose, and you can unsubscribe at any time.


Your data is stored securely and only for as long as necessary to fulfil the above purposes.


You have the right to access, correct, or request deletion of your personal data. To make a request, please contact me.


For more on how Payhip handles data, see Payhip's Privacy Policy.