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Frequently Asked Questions

Thanks so much for buying directly from me! Here are some of the most Frequently Asked Questions.


If I buy an ebook, how do I read it? Or get it to my favourite device?

Once you purchase an ebook, you will get an email from help@bookfunnel.com with a link to download the ebook, or you can send the ebook directly to your favourite device. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder.

You can also find your ebooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/


If I buy an audiobook, how do I listen to it? Or get it to my favourite device? 

Once you purchase an audiobook, you will get an email from help@bookfunnel.com with a link to download the audiobook, and instructions for how to download and listen in their app, or on another device. If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder.

You can also find your audiobooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

If you need help with getting the ebook to your device, just email: help@bookfunnel.com or check https://getbookfunnel.com/


What is your Refund Policy?

Please choose carefully. Refunds cannot be given for ebooks and audiobooks as these are instant digital downloads.


Why do you suggest Book Depository for paperbacks?

FREE delivery worldwide—that's why! You likely have your favourite bookseller where you prefer to buy your paperbacks, but if you're in a part of the world where retailers might not reach, Book Depository is the solution.


I'm not in the US to use Bookshop.org, so where else can I buy the paperbacks?

Amazon

Barnes & Noble

All other bookstores


Buying from Bookshop.org?

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