Welcome to the Gate of Consciousness support page. I'm committed to ensuring you have a smooth experience with my digital products. Here you'll find answers to frequently asked questions and information on how to get additional help.
If you need assistance, please reach out using any of these methods:
Email: support@gateofconsciousness.com
Contact Page: Through the Contact Form on the Contact Page
Response Time: Within 48 hours (Monday-Friday)
After completing your purchase, a download link will appear on the confirmation page. You will also receive an email with the download link. Be sure to check your spam or junk folder if you don't see it in your inbox.
First, check your spam/junk folder. If you still don't see the email, please contact support with your order number and the email address you used for your purchase.
Yes, you can download your purchases on multiple devices. However, please note that our products are for personal use only and should not be shared with others.
We accept credit cards, debit cards, and PayPal payments through our secure payment processors.
Most of our guides and workbooks are provided as PDF files. Meditation audio files are delivered as MP3 files. Each product listing specifies the exact format.
No, once purchased, you have lifetime access to the digital product. However, you can download it only five times for security reasons.
For PDF files, you'll need a PDF reader (like Adobe Acrobat Reader, which is free). For audio files, you'll need a standard media player that supports the MP3 format.
Due to the nature of digital products, all sales are final and non-refundable. Please review our Refund Policy for complete details.
No, our digital products are licensed for individual use only. Sharing or distributing our products is prohibited and violates our Copyright Notice. If your friends or family are interested, please direct them to our store.
Yes! You can choose between different free resources in the Gate of Consciousness store.
I value your feedback! If you have suggestions for improving our products or ideas for new resources, please email contact@gateofconsciousness.com.
