Refund Policy
Last Updated: March 17, 2025
About Our Shop Platform
Before explaining our refund policy, we want to be transparent about how our shop operates:
Gate of Consciousness digital products are sold through the Payhip platform, which serves as our e-commerce solution. Here's what this means for you:
- Payment Processing: Payhip integrates with payment gateways like PayPal and Stripe to handle transactions securely.
- Delivery System: Your purchased digital products are delivered automatically through Payhip's systems.
- Technical Infrastructure: While we create and own all content, Payhip provides the technical infrastructure for our shop.
In some cases of technical difficulties, solutions may require coordination with Payhip's systems. While we will always advocate for you as our customer, certain technical aspects of the purchase and delivery process are managed by the Payhip platform.
Our No-Refund Policy for Digital Products
At Gate of Consciousness, we take pride in creating high-quality digital products designed to help you on your manifestation journey. Due to the nature of digital products, we maintain a no-refund policy for all purchases.
Digital Products Covered Under This Policy
Our digital products, including but not limited to:
- Meditation audio files
- Digital workbooks
- Manifestation guides
- Journal templates
- Affirmation collections
are non-refundable due to their immediate downloadable nature. These products are thoroughly described in their listings, reasonably priced, and delivered instantly upon purchase.
Why We Have This Policy
Digital products are delivered immediately and cannot be "returned" in the conventional sense. Once you have downloaded a digital product, we have no way to confirm that you have deleted your copy and no longer have access to the materials.
Your Acknowledgment
By purchasing our digital products, you acknowledge that you understand and agree to this no-refund policy. We encourage you to carefully review product descriptions before making a purchase.
Exceptions to Our Policy
While we generally do not offer refunds, we may consider exceptions in the following limited circumstances:
- Product Not Delivered: If you did not receive your download link or access to your purchased product after payment confirmation, please contact us within 48 hours of purchase.
- Corrupt Files: If the files you received are corrupted or otherwise technically damaged, please contact us within 48 hours of purchase with details of the issue.
In these cases, we may, at our discretion, provide a replacement copy of the digital product or, in rare circumstances, issue a refund.
Before You Purchase
To avoid disappointment, we recommend:
- Reading the full product description before purchasing
- Checking the format of the digital products (PDF, MP3, etc.) to ensure compatibility with your devices
- Reviewing any sample content that may be available
- Contacting us with any pre-purchase questions if you're unsure about a product
Contact Us
If you believe your situation falls under one of the exceptions mentioned above, please contact us at contact@gateofconsciousness.com with:
- Your order number
- Date of purchase
- Description of the issue
- Any relevant screenshots or documentation
We aim to respond to all inquiries within 2 business days.
Please understand that for technical issues related to the Payhip platform itself (such as payment processing errors or download system failures), we may need to coordinate with Payhip's customer support team. While we will manage this process on your behalf, resolution timeframes may depend on Payhip's response times for platform-specific issues.
Final Note
We are committed to customer satisfaction and creating valuable, transformative content. If you have any questions about our products before purchasing, please don't hesitate to reach out. For information about how you may use our digital products after purchase, please review our Copyright Notice.
By proceeding with your purchase, you agree to this refund policy.