Refund Policy
At Growing Roots Learning Hub, we want you to be completely satisfied with your purchase.
Please read our policy carefully:
Digital Products:
Due to the immediate access nature of our digital products (e.g. e-books, worksheets, and e-journals), we generally do not offer refunds once the product has been downloaded or accessed.
However, if you experience a technical issue with your download, or if the product is not as described, please contact us within 3 days of purchase at growingroots24@gmail.com or on the Contact Form.
We will work with you to resolve the issue, which may include providing a corrected file, an alternative product, or, in some cases, a full refund at our discretion.
How to Request a Refund (if applicable):
To request a refund, please email us at growingroots24@gmail.com with your order number and a detailed explanation of your issue. Alternatively, please use the Contact Form. Please provide the following information:
- Order number (Order ID)
- Description of the issue or concern
- Reason for requesting a refund