Refund Policy
Last Updated: 04-Jun-2026
Thank you for purchasing from Handmade Marvels.
We sell digital woodworking plans and downloadable files. Because our products are delivered instantly and cannot be returned like physical goods, our refund policy differs from that of physical products.
Digital Product Refunds
All products sold by Handmade Marvels are digital downloads.
Due to the nature of digital products, all sales are generally final, and refunds are not normally provided once a purchase has been completed and access to the files has been granted.
Exceptions
Refunds may be considered under the following circumstances:
- You were charged more than once for the same product.
- The purchased file is corrupted or cannot be opened.
- You did not receive access to the purchased files due to a technical issue.
- The delivered product is significantly different from its description.
In such cases, we may provide:
- A replacement file,
- Technical assistance to resolve the issue, or
- A refund at our sole discretion.
Non-Refundable Situations
Refunds will generally not be granted for:
- Purchasing a product by mistake.
- Changing your mind after purchase.
- Lack of knowledge, tools, materials, or skills required to complete a woodworking project.
- Failure to read the product description before purchasing.
- Personal preference regarding design, style, dimensions, or construction methods.
- Inability to use the files due to software or device compatibility issues not stated in the product description.
Requesting a Refund
If you believe you qualify for a refund, please contact us through the Contact page on our website within 7 days of your purchase.
Please include:
- Order number or transaction details
- Product name
- Description of the issue
- Screenshots or supporting information, if applicable
We will review your request and respond as soon as reasonably possible.
Chargebacks
If you experience a problem with your purchase, please contact us before initiating a chargeback or payment dispute. We will make reasonable efforts to resolve the issue promptly.
Changes to This Refund Policy
Handmade Marvels reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page with a revised effective date.
Contact
For questions regarding this Refund Policy, please contact us through the Contact page on our website.