FAQs

Frequently Asked Questions

Q. What are your business hours?

A. Haus of Love official business hours are from Monday-Thursday from 9am - 4pm.

Q. When do orders ship?

A. All orders will ship Monday-Thursday.

Q. I have a question regarding my order, what's the best way to get in touch?

A. Any questions regarding orders will be answered via email. Please send an email to myhsuaoflove@gmail.com with your order number. Please allow 24hrs for a response. For immediate assistance please Direct Message us vis Instagram @shophausoflove

Q. How long will it take to receive my order?

A. Orders will be processed between 1-4 business days. From there items will take 1-5 business days to arrive through USPS.

Q. My order was marked delivered but I did not receive it.

A. If orders are marked delivered, I would suggest waiting a couple of days to see if it arrives. If it has not arrived please file a claim with USPS using your tracking number. Haus of Love is not responsible for lost or stolen packages.