Two of the world’s most respected institutions are now studying the work of a hotel worker, not because she followed a path, but because she wrote her own:

- Heart & Hospitality was officially submitted for the UNESCO International Literacy Prize, recognizing its unique role in emotional and vocational education, areas often overlooked in traditional schooling, especially in service industries.

- The book is under review by Cambridge University Press for potential inclusion in the AS & A Level Travel & Tourism syllabus (9395), taught in over 130 countries. Once approved, real stories from Natasha’s life could soon appear in classrooms around the world.

It’s a rare milestone: Cambridge and UNESCO see a writer born in a small Mauritian village, written late at night between parenting shifts and hotel duties.

This is what real impact looks like when powered by heart, and that’s just the beginning.

One African woman. Multiple global platforms.

- Arabic edition in progress with a respected regional publisher is translating Heart & Hospitality for the Gulf, where thousands of African women work in hospitality. For many, this edition will finally put their emotional labor into words, in a language they can call their own.

- Czech edition underway in Prague Czech Republic. Natasha’s frontline story is entering classrooms and bookstores across Central Europe—where she now lives, works, and leads. A message that says: dignity in service is universal.

- Shortlisted for TEDx Prague 2025/2026 (final confirmation expected)

Natasha is no longer behind the front desk. She’s being considered to speak on one of Europe’s most respected stages, as a mother, hotelier, and African woman turning service into global education.

This is the power of one story, told honestly, without privilege, and without apology.

“You don’t need a perfect start to make a global impact, just lead with heart.” — Natasha Rosick Ruman