Last updated: July 24, 2025

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our store, accessible globally via Payhip.

By using our services, you agree to the practices described in this policy, in accordance with applicable data protection laws (such as the GDPR, CCPA, LGPD, and others).

1. Who We Are

Business Owner / Data Controller:

Sós Benedek E.V. (acting under the brand name “HELARIS”)

Business registration number: 60054081

Tax number: 90725135-1-29

EU VAT number: HU90725135

Country: Hungary

Email: helarisstudio@gmail.com

We are committed to protecting your privacy and handling your data in a transparent and lawful manner.

2. What Information We Collect

We may collect the following types of personal data:

• Name
• Email address
• Billing address
• Country or location
• Payment details (processed securely by third parties)
• IP address and browser/device info
• Purchase history
• Any other voluntary information (e.g., emails, messages, survey responses)

We do not knowingly collect personal information from children under 13 (or under the minimum legal age in your country).

3. How We Collect Your Data

We collect data when you:

• Visit or browse our store
• Make a purchase
• Contact us via email or form
• Subscribe to newsletters (if offered)

All payments and order data are processed securely through Payhip and third-party processors like Stripe and PayPal.

4. How We Use Your Information

We use your personal data to:

• Process and deliver digital products
• Send order confirmations and download links
• Provide customer support
• Comply with legal or tax obligations
• Send marketing emails, only if you have opted in
• Improve our services (e.g. analytics)

We never sell your personal data.

5. Legal Basis for Processing

Depending on your location, we rely on one or more of the following legal bases:

• Consent (e.g., newsletter subscriptions)
• Contractual necessity (e.g., processing an order)
• Legal obligation (e.g., recordkeeping for tax purposes)
• Legitimate interest (e.g., fraud prevention, service improvements)

6. Sharing Your Information

We only share your data when necessary:

• Payhip – our ecommerce platform
• Stripe / PayPal – secure payment processing
• Email platforms (e.g., for order notifications or marketing, if opted in)
• Analytics and legal compliance services

All third parties are required to handle your data in compliance with applicable laws.

7. International Data Transfers

As we serve customers worldwide, your data may be transferred to countries outside your own, including the EU, UK, and United States.

We take steps to ensure your data is transferred securely and in compliance with GDPR and other relevant laws.

8. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct or update your data
• Request deletion of your data (“right to be forgotten”)
• Object to processing (e.g. for marketing)
• Request data portability
• Withdraw consent (where consent was required)

To exercise your rights, contact us at: helarisstudio@gmail.com

9. Cookies and Tracking

We and our service providers may use cookies and similar technologies to:

• Enable essential site functions (e.g., shopping cart)
• Collect analytics and usage information
• Improve the performance and personalization of the site

You can manage cookies in your browser settings.

10. Data Retention

We retain your data only as long as necessary to:

• Fulfill orders and deliver services
• Provide customer support
• Comply with legal obligations (e.g., tax documentation)

11. Security

We use secure systems and appropriate safeguards to protect your personal information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on this page with the updated date above.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data rights, contact:

📧 helarisstudio@gmail.com

14. Regional Limitations

We do not intentionally collect or store personal data from users located in restricted countries, as listed in our Terms and Conditions. If you are from one of these countries, please refrain from using our services.