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About ICT Essentials - The Founder

We are the email people — we see where your emails are.

I am Vitalis Mbanda, an experienced IT and business email specialist based in Nairobi, Kenya, serving clients remotely worldwide through ICT Essentials.

I specialize in business email setup, troubleshooting, migration, administration and deliverability across Microsoft 365, Google Workspace, cPanel, Roundcube and other email environments.

My expertise includes email migration, Outlook and mobile configuration, DNS and MX records, SPF, DKIM and DMARC, sending/receiving problems, spam and deliverability issues, mailbox recovery, webmail and ongoing email support.

I work particularly well with SMEs that need experienced email expertise without maintaining a full-time IT department.

My approach is simple: find where the email is failing, identify why, fix it, test it and leave the client with a reliable working system.

Your email. Your identity. Your control.