Privacy Policy

This privacy policy explains how we handle your personal data when you purchase the MFM Indicator via Payhip or related channels.

1. Who we are

Inratios is responsible for processing your personal data.

Contact: info@inratios.com

Location: Heerlen, The Netherlands.

2. Data we collect

We may collect the following information:

• Name and email address

• Billing information

• IP address and country of purchase

• VAT number (for EU business clients)

• TradingView username (for indicator activation)

• Technical and order metadata collected by Payhip for fraud prevention and tax purposes

3. Why we collect your data

We process your personal data to:

• Complete your purchase

• Provide access to the MFM indicator

• Generate invoices and comply with tax obligations

• Provide support and handle inquiries

• Send important product-related updates

We do not send marketing emails unless you explicitly opt in.

4. Who we share your data with

We do not sell your data.

We only share it with essential processors:

• Payhip – payment processing and order management

• TradingView – for activating invite-only indicator access

• Accounting or tax services – for legal compliance

All processors operate under GDPR-compliant terms.

5. Your rights under GDPR

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict or object to processing

• Request a copy of your data (data portability)

Requests can be sent to: info@inratios.com

We respond within 30 days.

6. Data retention

We retain:

• Billing and invoicing data for 7 years (EU tax law requirement)

• License and activation records for up to 5 years

• Support communications for up to 2 years

7. Data protection

We take reasonable technical and organizational measures to protect your data from loss, unauthorized access, misuse, or disclosure.

8. Cookies and tracking

• Payhip may use cookies for fraud prevention and VAT determination.

• Inratios does not use external marketing trackers, analytics cookies, or advertising cookies.

9. Complaints

If you have concerns about how your data is handled, contact us at info@inratios.com.

You also have the right to file a complaint with your local data protection authority.