Shipping Policy
Last Updated: 03/25/2026
Jonyx Botanica ships small-batch products with care and intention.
1. Processing Time
All orders are shipped from the US, and are typically processed within 3–5 business days. Processing times may vary during high-demand periods or product restocks.
2. Shipping Time
Shipping times depend on the carrier and destination. Once your order has been shipped, delivery is outside of our control.
3. Shipping Rates
Shipping costs are calculated at checkout and are non-refundable.
4. Tracking
If tracking is provided, it will be sent once your order ships.
5. Lost or Delayed Packages
Jonyx Botanica is not responsible for delays, lost packages, or delivery issues caused by the shipping carrier.
If your package is marked as delivered but not received, please contact the carrier directly.
6. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Contact
For shipping-related questions, contact: