Refund Policy
Last Updated: July 2026
At Kim Simple Solutions, we want you to be confident in your purchase. Please read our refund policy carefully before purchasing any digital products.
Digital Products
All products sold by Kim Simple Solutions are digital downloads. Because digital files are delivered immediately after purchase, all sales are considered final.
We generally do not offer refunds, returns, or exchanges once a product has been downloaded or accessed.
If You Have a Problem
Customer satisfaction is important to us. If you experience any of the following, please contact us:
- You cannot download your purchase.
- Your file is corrupted or incomplete.
- You received the wrong product.
- You are experiencing technical issues with the product.
We will work with you to resolve the issue as quickly as possible.
Product Descriptions
We make every effort to accurately describe each product, including its features, requirements, and compatibility. Please review the product description carefully before making your purchase.
If you have questions before purchasing, we're happy to help.
Compatibility
Our templates are designed for the Google Workspace platform unless otherwise stated.
It is the customer's responsibility to ensure they have access to the required Google services before purchasing.
Unauthorized Sharing
Purchases are licensed for personal or internal business use only unless otherwise stated.
Redistributing, reselling, sharing, or uploading our products to other websites is prohibited.
Contact Us
If you have questions about this Refund Policy or need assistance with your purchase, please contact us through our Contact page or by emailing: