Privacy Policy

Knuckle & Ledger™ respects your privacy and handles personal information in connection with the operation of our online store and the sale of our digital products.

Information We Collect

When you browse our store, make a purchase, submit an enquiry or otherwise interact with us, information may be collected such as your name, email address, billing or transaction information, country or location information, and information contained in communications you send to us.

Technical information associated with use of the store may also be collected automatically by the services used to operate it.

How We Use Your Information

Personal information may be used to:

• process and fulfil purchases;

• provide access to purchased digital products;

• send transaction, receipt and product-related communications;

• respond to enquiries and provide customer support;

• prevent fraud, misuse or unauthorised distribution;

• maintain business and transaction records; and

• comply with applicable legal, tax and regulatory obligations.

Payments

Our store is operated using Payhip and payments may be processed by third-party payment providers such as Stripe.

Payment providers process payment information according to their own privacy policies and security practices. Knuckle & Ledger does not need to receive or store your complete payment-card details in order to fulfil your purchase.

Payhip and Other Service Providers

We use third-party services to operate the store, process transactions, deliver digital products and provide associated functionality. These providers may process personal information where necessary to provide their services.

Information handled by these providers is also subject to their respective privacy policies and terms.

Marketing Communications

If you choose to subscribe to marketing communications, your information may be used to send relevant news, product information or offers.

Where applicable, you can unsubscribe using the option provided in those communications.

Purchasing a product does not by itself mean that you have agreed to receive unrelated marketing communications where separate consent is required.

Cookies and Similar Technologies

Payhip and services used with our store may use cookies or similar technologies to operate the website, remember preferences, maintain security, process transactions, measure site usage or provide other functionality.

Sharing of Information

We do not sell your personal information.

Information may be disclosed to service providers where reasonably necessary to operate the store, process payments, deliver purchases, provide support, maintain records or comply with legal obligations.

Information may also be disclosed where required or authorised by law.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including customer support, transaction records and applicable legal, accounting or tax requirements.

Security

Reasonable steps are taken to protect personal information within our control. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Access, Correction and Privacy Enquiries

If you would like to request access to or correction of personal information held by Knuckle & Ledger, or have a question or concern regarding privacy, please contact us through the Contact page on our store.

Some information associated with payments or the operation of the Payhip platform may be controlled directly by the relevant third-party provider and may need to be requested from that provider.

International Customers

Our products may be purchased by customers outside Australia. As a result, information may be processed by service providers located in other countries. Those providers may be subject to the privacy and data-protection laws applicable in their jurisdictions.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our store, services, legal obligations or business practices.

The current version will be published on the Knuckle & Ledger store.

Contact

Privacy enquiries can be submitted through the Contact page on the Knuckle & Ledger store.