LHA Alliance
Defining Excellence in Luxury Real Estate
Where Hospitality Expertise Becomes Real Estate Mastery
ABOUT LHA ALLIANCE
The definitive professional standard for luxury real estate. LHA Alliance brings decades of hospitality expertise to certify, elevate, and connect real estate professionals who deliver exceptional client experiences. We are establishing the benchmark that brokerages pursue and clients recognize.
LHA Alliance is a professional certification and educational resource for real estate professionals seeking to elevate their service standards to the luxury level. As an initiative of LHA Realty—the residential advisory arm of Luxury Hospitality Advisors—we are bringing decades of five-star hospitality expertise to real estate professionals.
LHA Academy
Master the Art of Luxury Service
LHA Academy is the educational division of LHA Alliance, offering specialized courses that bring hospitality expertise into real estate practice. Our curriculum is designed for professionals who want to elevate their service delivery and distinguish themselves in the luxury market. Learn more.
Fundamentals of Luxury Service in Real Estate
The cornerstone program for real estate professionals seeking to master hospitality-driven service excellence.
What You Will Learn:
This course translates decades of five-star hospitality expertise into practical frameworks for luxury real estate professionals. You will discover how the world's finest hotels create memorable guest experiences—and how to apply those same principles to your client relationships.
Selling Branded Residences
A specialized course for realtors representing developers and branded residential properties—where hospitality meets real estate.
What You Will Learn:
Branded residences represent a unique intersection of luxury real estate and hospitality excellence. This course equips you to represent not just the property, but the brand—understanding how to communicate brand value, lifestyle offerings, and the hospitality experience that defines these exceptional properties.
Testimonials
The Fundamentals of Luxury Service in Real Estate has been invaluable for our organization. It provided our team with specific methods for adapting the high-touch service standards of luxury hospitality into real estate, setting our brokerage apart in this competitive market.
Jacob Ellman
This course helped me gain clarity on how I work with clients. Before the Fundamentals of Luxury Service in Real Estate, I used to focus on transactions, but now I think more about the overall client experience and how to be proactive about what buyers and sellers might need. It's given me a better framework for delivering consistent, high-touch service in luxury real estate.
GB Realty Services, Re/Max
Glenda Bonilla
About Teresa Holden
Teresa Holden is the founder of Luxury Hospitality Advisors (LHA), a firm that works with hotel owners, investors, and developers on strategy, operations, and transactions. She began her career with Ritz-Carlton in Atlanta and Boston’s Copley Plaza before moving to Los Angeles, where she helped convert the Bel-Age Hotel on Sunset Boulevard from an independent property in receivership into a branded hotel.
From there, Teresa joined Starwood Hotels as part of the team that developed the brand elements and guest experience for the first W Hotels, participating in the openings of the first six properties. She later worked with Ian Schrager at The Mondrian in West Hollywood and with The St. Regis Los Angeles.
As an advisor, Teresa has supported many independent well known resorts including Kona Village in Hawaii, the Sunset Marquis in West Hollywood — known for its underground recording studio where Grammy-winning albums were made — and the Hotel Bel-Air, one of Los Angeles’ most exclusive hotels. Her experience spans lifestyle and ultra-luxury hospitality, with a focus on service standards and positioning that resonate with high-net-worth clientele.
Today, through LHA, Teresa brings this background to both hotel and residential real estate projects, helping clients understand and apply the principles of luxury hospitality to create lasting value.
