Last updated: August 29, 2026

Thank you for choosing Little Movers. Each personalized book is created especially for your child using the information you provide when placing your order.

Personalized Digital Products

Because Little Movers books are personalized digital products, orders generally cannot be cancelled or refunded once personalization work has begun.

Please review your personalization details carefully before submitting your order, particularly your child's name, selected character, and favorite sport.

Changes or Cancellations

If you need to change your personalization details or cancel your order, please contact us as soon as possible.

If personalization work has not yet begun, we will do our best to accommodate your request.

Once personalization has begun, changes or cancellations may no longer be possible.

Customer-Submitted Errors

Your personalized book will be created using the information you submit during checkout.

If a name or other personalization detail was entered incorrectly by the customer and the finished book has already been created, we cannot guarantee a free replacement.

Please double-check all personalization details before completing your purchase.

Our Mistakes

If we make an error while personalizing your book—for example, your submitted name or favorite sport does not appear correctly—please contact us and we will correct the error and provide a replacement digital copy at no additional cost.

Problems With Your Digital Product

If your personalized book is corrupted, inaccessible, materially different from the product described, or otherwise defective, please contact us so we can investigate and provide an appropriate solution.

Depending on the circumstances, this may include correction, replacement, or refund, as applicable.

Nothing in this policy limits any rights or remedies available to you under applicable consumer protection laws.

Change of Mind

Because each Little Movers book is prepared specifically for an individual customer, we generally do not provide refunds for change of mind after personalization has begun.

Delivery

Personalized Little Movers orders are normally delivered to the email address used for the purchase within 24–48 hours after we receive the required personalization details.

If you have not received your personalized order after this period, please check your spam or junk folder and then contact us for assistance.

Contact Us

If you have a problem with your order, please contact us at support@littlemoversdigitalstudio.com and include:

Your name, Order ID, email address used for the purchase, and a brief description of the issue.

We want every Little Movers order to be delivered correctly and will work with you to resolve genuine order or delivery issues.