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Support & refunds

Questions or a problem with a file? Email team.localshift@gmail.com and we will reply as soon as we can.

If a file is defective or will not open, we will fix it or refund you. Because these are digital downloads, sales are otherwise final once the file has been downloaded.

Refunds are issued through the payment method used at checkout (Stripe or PayPal). Processing fees on the original payment may not be returned by the payment provider.