Frequently asked questions (FAQ)
1. How long does shipping take?
Shipping usually takes 4 to 17 business days, depending on your location. Some delays may occur during holidays or due to customs.
2. Is shipping free?
Yes, shipping is completely free no matter how many products you order.
No shipping fees will be added at checkout.
3. Do you ship internationally?
Yes, we ship to several countries. Delivery times vary depending on the destination.
4. Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking number by email to follow your package.
5. What payment methods do you accept?
We accept PayPal, debit/credit cards, and more depending on your region.
6. Can I return a product?
Yes, we accept returns within 7 days of delivery. The product must be unused and in its original packaging. Please contact us before sending anything back.
7. What if my item arrives damaged or faulty?
If your item arrives damaged, please contact us within 48 hours of delivery with photos. We’ll do our best to resolve the issue.
8. I made a mistake in my address. Can I change it?
If your order hasn’t shipped yet, contact us right away and we’ll update the address. Once shipped, we can’t make changes.