Legal Notice

Store name: ℒuxeℒane

Owner: VALCOURT Andy Pierre Michelson

Contact email address: luxelanehelp@gmail.com

Website hosting:

This website is hosted by Payhip Ltd

London, United Kingdom

https://payhip.com

Publication manager: ℒuxeℒane

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Return and Refund Policy

Processing & Shipping Time

Orders are processed and shipped within 1 to 3 business days after payment confirmation. You will receive a tracking number once your order is shipped.

Return Conditions

We only accept returns in the following cases:

Product defective or damaged upon receipt,

Incorrect product received (model, color, size) or not as described.

Returns must be requested within 7 days of receiving the package.

The product must be:

Unused,

In its original packaging,

Accompanied by clear proof (photos or videos).

Returns are not accepted in the following cases:

Incorrect shipping address provided by the customer,

Change of mind after purchase,

Product already used.

Return Costs

Return shipping costs are the customer’s responsibility, except in the case of an error on our part (defective or incorrect product).

Refund

Once the returned item has been received and inspected, a refund will be issued within 5 to 10 business days via the same payment method used for purchase.

Contact

For any return or complaint requests, please contact us at luxelanehelp@gmail.com and include:

Your order number,

A description of the problem,

Photos/videos as proof.