Privacy Policy

This Privacy Policy explains how your personal information is collected, used and protected when you use this website or purchase services or products.

Who we are

Michael Steel

Practical, Hands-On Business Support for SMEs

For the purposes of UK data protection law, Michael Steel is the data controller.

How we collect your information

We collect information when you:

• Make a purchase through this website (via Payhip)
• Make a payment via PayPal
• Complete an enquiry or intake form
• Contact us directly
• Browse or interact with the website

What information we collect

We may collect:

• Name and email address
• Business details you choose to provide
• Information submitted through forms or questionnaires
• Purchase and transaction details
• Website usage data (such as pages visited)

How your information is used

Your information is used to:

• Deliver purchased services or digital products
• Arrange and prepare for sessions or business reviews
• Respond to enquiries
• Communicate relevant information about your purchase
• Improve the quality and relevance of services

We do not sell your data or use it for unsolicited marketing.

Lawful basis for processing

We process personal data under the following lawful bases:

• Contractual necessity – to deliver services or products you have purchased
• Legitimate interests – to respond to enquiries and improve services
• Consent – where you voluntarily provide information

Payments and third-party platforms

Payments are processed securely via:

• Payhip (website platform)
• PayPal (payment processor)

When making a purchase, your payment details are processed directly by PayPal. We do not store or have access to your full payment information.

These providers may process your data in accordance with their own privacy policies:

• Payhip Privacy Policy
• PayPal Privacy Policy

Data storage and security

Your data is stored securely and only accessed where necessary.

We take reasonable steps to protect your information from unauthorised access, disclosure or loss.

Data is retained only for as long as necessary to:

• Deliver services
• Meet legal or regulatory obligations

Sharing your information

Your information will not be sold or shared with third parties for marketing purposes.

We may share data with trusted service providers (such as Payhip and PayPal) where required to deliver services.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data held about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request transfer of your data

To exercise your rights, please contact us using the details below.

Cookies

This website may use cookies to improve user experience and understand how the site is used.

You can manage or disable cookies through your browser settings.

Contact

If you have any questions about this policy or how your data is handled, please contact:

Michael Steel

Email: michael.steel2@outlook.com

Updates

This policy may be updated from time to time. The latest version will always be available on this page.