Effective date: August 3, 2026

ModusCore sells downloadable digital educational resources. No physical product will be shipped. Customers receive access to the purchased file immediately after checkout and through the email receipt sent by Payhip.

Because digital products cannot be returned after access or download, purchases are generally final and non-refundable, except where a refund is required by applicable law.

A refund or replacement may be considered when:

• The customer was charged more than once for the same purchase.

• The wrong file was delivered.

• The file is corrupted, incomplete, or cannot be opened and ModusCore cannot provide a working replacement.

• The product was materially different from its published description.

• Applicable law requires a refund.

Refunds are generally not provided because a customer changed their mind, did not read the product description, no longer needs the resource, lacks compatible software or equipment, disagrees with the educational perspective, or decides not to use or print the material.

Requests must be submitted within seven calendar days of purchase through the store’s Contact page or to ModusCore1@gmail.com. Include the purchaser’s name, checkout email, order information, and a description of the problem. Do not include student names, protected health information, educational records, or other confidential information.

When a refund is issued, the purchaser’s license and permission to use the product end immediately. The purchaser must delete all downloaded, printed, stored, or shared copies within their control.

Nothing in this policy limits any non-waivable consumer rights or lawful rights available through a payment provider. Customers are encouraged to contact ModusCore before initiating a payment dispute so that delivery, duplication, or technical problems can be reviewed promptly.

ModusCore may update this policy prospectively. The policy in effect on the purchase date will apply to that transaction.