Last updated: October 19, 2026

About this policy

MySoulPurpose With Cynthia is operated by Cynthia Bouchard, who is responsible for the personal information handled in connection with this store.

Information collected

When you purchase a product or contact us, we collect information needed to fulfil your order or answer your message. This may include your name, email address, billing information, order details, and correspondence.

Payhip and its service providers also collect technical information, such as IP addresses, browser information, and information about visits and downloads.

How information is used

Personal information is used to process and deliver purchases, provide customer support, handle refunds and disputes, maintain business records, prevent fraud, and meet legal obligations.

Information required to process an order must be provided to complete the purchase. Please avoid including sensitive personal information in contact messages.

Service providers and payments

This store uses Payhip to host the storefront and deliver digital products. Payments are processed through Stripe or PayPal, depending on the payment method selected. Contact messages are delivered through Payhip to our email provider.

These providers process information to supply their services and may also have their own legal obligations. We do not receive or store your full payment-card details.

Information may be processed or stored outside Québec, including in countries with different privacy laws.

Cookies and technical information

This store uses cookies needed for essential functionality and checkout. Payhip’s optional analytics tracking is disabled, and we have not connected Google Analytics or a Facebook Pixel.

Payhip and payment providers may process technical information to operate their services, secure transactions, and prevent fraud. For information about Payhip’s cookie practices, visit https://payhip.com/privacy.

You can manage cookies through your browser settings. Blocking essential cookies may affect store or checkout functionality.

Retention and protection

Information is retained as needed to fulfil orders, provide support, resolve disputes, and satisfy legal and accounting requirements. Information no longer needed is securely deleted or anonymized where appropriate. Service providers may retain records under their own legal obligations.

Access to customer information is limited to what is needed for business purposes. No online service can guarantee absolute security.

Your privacy rights

Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion where permitted, or an electronic copy of eligible information. You may also withdraw consent where processing relies on consent, subject to legal or contractual restrictions.

Privacy contact

Cynthia Bouchard is the Privacy Officer for MySoulPurpose With Cynthia. For privacy requests or complaints, use this store’s Contact page and address your message to “Privacy Officer — Cynthia Bouchard.”

Changes

This policy will be updated when our practices change. The revision date will appear above, and additional notice will be provided when required by law.