Privacy Policy for One Thistle
Last Updated: October 1, 2025
Welcome to One Thistle ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onethistle.com, our Etsy shop, or purchase our digital products (collectively, the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our Services.
INFORMATION WE COLLECT
We may collect information about you in a variety of ways. The information we may collect includes:
a) Personal Data You Provide to Us:
We collect personal information that you voluntarily provide to us when you make a purchase, sign up for our newsletter, or contact us directly. This information may include:
Your name
Your email address
Your billing and/or shipping address
Your phone number
b) Financial Data:
All financial information (like credit card numbers) is collected and stored by our payment processors, Stripe and PayPal. We do not collect or store this information ourselves. We recommend you review their privacy policies to understand how they handle your financial data.
c) Information Collected Automatically:
When you access our Services, we may automatically collect certain information about your device and browsing activity. This is primarily done through cookies and similar technologies. This information may include:
Your IP address
Your browser type and version
Your operating system
The pages you view on our site
The dates and times you access our site
We may use Google Analytics to collect this data to help us analyze and improve our website's performance.
HOW WE USE YOUR INFORMATION
We use the information we collect in the following ways:
To Fulfill Your Orders: To process your transactions, deliver your digital products, and send you order confirmations.
To Communicate with You: To respond to your customer service requests, comments, and questions.
For Marketing Purposes: With your explicit consent, to send you our newsletter with information about new products, special offers, and other updates. You may opt-out of these communications at any time.
To Improve Our Services: To monitor and analyze usage and trends to improve your experience on our website.
To Comply with the Law: To meet our legal obligations, such as for tax purposes and to comply with the terms of service of our platform providers, Payhip and Etsy.
SHARING YOUR INFORMATION
We do not sell your personal information. We may share information we have collected about you in certain situations:
With Our Service Providers: We share information with third-party vendors that perform services for us, including:
Payhip & Etsy: Our e-commerce platforms.
Stripe & PayPal: Our payment processors.
Google Analytics: Our website analytics provider.
By Law or to Protect Rights: We may share your information if we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
DATA RETENTION
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
YOUR DATA PROTECTION RIGHTS (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at hello@onethistle.com.
COOKIES POLICY
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
CHILDREN'S PRIVACY
Our Services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
One Thistle
Email: hello@onethistle.com or use the contact page.