Last Updated: July 25, 2026



Thank you for shopping with Penny Accents! We take pride in creating high-quality products and getting your order to you as quickly as possible.

Physical products are made to order and are typically processed within 3–7 business days before shipment.

Please note that processing times may be longer during holidays, sales, or periods of high order volume.

Digital products are available for instant download immediately after your payment has been successfully processed.

Shipping costs are calculated during checkout based on your order and delivery location.

Once your order ships, you'll receive a confirmation email with tracking information, if available.

Delivery times vary depending on the shipping carrier and your location.

Please note that shipping estimates are provided by the carrier and are not guaranteed.

Once your package has been given to the shipping carrier, delivery is outside of our control.

If your package is delayed, please check the tracking information first. If you still need assistance, contact us and we'll do our best to help.

Please make sure your shipping address is correct before placing your order.

Penny Accents is not responsible for orders shipped to an incorrect address provided at checkout.

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

• Your order number
• Photos of the damaged item
• Photos of the packaging

We'll work with you to resolve the issue as quickly as possible.

Digital products are delivered electronically and do not require shipping.

Download links are available immediately after purchase and are also sent to the email address used during checkout.

If you have any questions about shipping or your order, please visit our Contact page. We typically respond within 1–2 business days.