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Production Field Guide — Privacy Policy

Last Updated: September 7, 2026

Overview

Production Field Guide respects your privacy. This Privacy Policy explains how information may be collected, used and handled when you visit our storefront, purchase a digital product or contact us.

Our storefront is operated using Payhip, and payments may be processed by third-party payment processors such as Stripe. These companies may process information under their own privacy policies and legal obligations.

Information We May Receive

When you make a purchase or contact Production Field Guide, we may receive information such as your name, email address, order details, purchase history, communications with us and other information reasonably necessary to provide customer support and fulfill your purchase.

Payment information is processed through our payment service providers. Production Field Guide does not independently collect or store your complete payment-card number through this storefront.

How We Use Information

We may use information available to us to:

• Fulfill and support purchases.

• Provide access to digital products.

• Respond to customer-service requests.

• Maintain transaction and business records.

• Prevent or address fraud, abuse or security problems.

• Comply with applicable legal, tax and regulatory obligations.

• Operate and improve our products and storefront.

We will not sell customer personal information for money.

Payhip

Our online storefront is hosted by Payhip. Payhip may process customer, transaction, account, device, usage and related information necessary to operate the storefront and provide its services.

Payhip may also use cookies and similar technologies in connection with the operation, security, functionality and analytics of the storefront.

Payment Processing

We use third-party payment processors, including Stripe where applicable, to process payments.

Stripe may collect and process transactional information, contact information, payment information, device information and other information necessary to process transactions, authenticate payments, prevent fraud, provide its services and comply with legal obligations.

Production Field Guide does not control the independent privacy practices of these third-party services. Their handling of personal information is also governed by their respective privacy notices and applicable terms.

Cookies and Analytics

Our storefront provider may use cookies and similar technologies for essential store functions, security, customer experience and analytics.

Where required or made available through the storefront, visitors may be provided with choices concerning non-essential analytics cookies.

Email and Customer Support

If you contact us by email, we may retain your message and contact information as reasonably necessary to respond to your request, maintain customer-service records, resolve disputes and comply with legal obligations.

We do not currently operate a separate promotional email-marketing program through this storefront unless a customer separately chooses to participate in one.

Information Sharing

We may share or permit access to information when reasonably necessary to operate the business, fulfill purchases, process payments, provide customer support, prevent fraud, comply with applicable law, protect legal rights, or work with service providers performing services on our behalf.

We do not authorize service providers to use information on our behalf for purposes unrelated to the services they provide, except as permitted or required under their own applicable terms, privacy notices or legal obligations.

Data Retention

Information available to Production Field Guide may be retained for as long as reasonably necessary for customer support, transaction records, accounting, tax, fraud prevention, dispute resolution and other legitimate business or legal purposes.

Third-party service providers may maintain their own retention schedules.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights concerning your personal information. These may include rights to request access, correction or deletion of certain information, or other rights provided by applicable law.

To make a privacy-related request concerning information controlled by Production Field Guide, contact us using the email address below. We may need to verify a request before acting on it, and certain information may need to be retained where permitted or required by law.

Requests concerning information independently controlled by Payhip, Stripe or another third-party service may need to be directed to that provider.

Children

Production Field Guide products and storefront are intended for a general creative and professional audience and are not directed to children under 13. We do not knowingly seek to collect personal information directly from children under 13 through Production Field Guide.

Changes to This Policy

This Privacy Policy may be updated as our services, technology or legal obligations change. The current version will be posted on this storefront with its effective or last-updated date.

Contact

For privacy questions or requests concerning Production Field Guide, contact:

productionfieldguide@gmail.com