PRIVACY POLICY

Last Updated: 15 September 2026

Welcome to Rather Useful Guides ("we," "our," or "us"). We operate our storefront and subscription services through Payhip Limited ("Payhip"). We value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store or subscribe to our services.

1. Information We Collect

When you browse our site or register for a subscription, we collect certain information necessary to provide our services:

• Account & Profile Data: Your name, email address, and username.
• Transaction Data: Details about your subscription plan, billing history, and digital downloads.
• Payment Information: All payments are securely handled by our third-party billing provider, Stripe. We do not store, view, or have access to your full credit card details, bank credentials, or CVV numbers. Stripe provides us only with transaction tokens and basic details (like the last 4 digits of your card) to confirm your payment status.
• Technical & Usage Data: Your IP address, browser type, and information about how you interact with our website.

2. How We Use Your Information

We use the data we collect for the following essential business purposes:

• To manage your active subscription account and grant access to premium digital content.
• To process your recurring payments via Stripe and prevent fraudulent transactions.
• To send you transactional updates, invoice receipts, account notifications, and customer support messages.
• To send newsletter or promotional emails, only if you have explicitly opted in to receive them.

3. Lawful Basis for Processing (For UK/EEA Residents)

If you are located in the UK or the European Economic Area (EEA), we process your data under the following legal frameworks:

• Contractual Necessity: To fulfill our agreement to provide you with your subscription.
• Consent: Where you have agreed to receive marketing communications.
• Legal Obligation: To comply with global tax laws, accounting rules, and regional financial regulations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only with trusted service providers critical to operating our subscription business:

• Payhip: Our e-commerce platform host, which manages user accounts and digital delivery.
• Stripe: Our payment processor, which manages secure subscription billing and security.

5. Data Retention

We retain your personal data only for as long as your subscription is active, or as required to fulfill our legal, accounting, and tax reporting obligations.

6. Your Legal Rights

Depending on your location (such as the UK, EU, or California), you have specific rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request that we correct inaccurate data.
• The right to request the deletion of your account and personal data.
• The right to withdraw consent for marketing emails at any time via the "unsubscribe" link.

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Business Name: Rather Useful Guides
• Email Address: ratherusefulguides@gmail.com
• Website: https://payhip.com/RatherUsefulGuides