Refund & Return Policy

Effective Date: October 1, 2026

Thank you for supporting DeEveria Lacy Publishing.

Because our products are physical books, we ask customers to carefully review their order before completing their purchase.

Returns

Unless otherwise stated on a specific product page, physical books may be eligible for a return if they arrive damaged or if the incorrect item was shipped.

To request a return or replacement, please contact us within 7 days of delivery and include:

• Your order number
• Your name and contact information
• A description of the issue
• Photographs showing the condition of the book and packaging, when applicable

Do not mail an item back unless you have received return instructions.

Damaged Books

If your book arrives damaged, please contact us within 7 days of delivery.

After reviewing the information provided, we may offer a replacement, refund, or another appropriate resolution.

Incorrect Orders

If you receive a book that you did not order, please contact us promptly so that we can correct the issue.

Change of Mind Purchases

Returns based solely on a change of mind, personal preference, or failure to review the product description before purchasing are not accepted.

Refunds

If a refund is approved, the refund will generally be issued to the original payment method.

Processing times for refunds may vary depending on the customer’s bank or payment provider.

Final Sale Items

Products specifically identified as final sale are not eligible for return or refund except where required by applicable law.

Contact

For questions regarding returns or refunds, please contact DeEveria Lacy Publishing through the contact information provided on our website.