Returns

Your satisfaction is important to us! In the case that anything you receive from us is defective, you may return it within 30 days for a refund. 

We cannot, unfortunately, process refunds for the reason of simply changing your mind or an item not fitting, so please make use of the size guide on each item before you buy.  

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Note that digital song downloads and album downloads are non-refundable.  

If you received a faulty item, and would like to initiate a return, please email us to let us know what the problem was with the product you received, and we'll sort it out!

Refunds (if applicable) 

Once your return is received, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. 

All Queries

Please contact us at ruth@ruthninawelshcom.

Thank you so much!