Effective Date: 3 October 2026

Thank you for purchasing from AiGz — by Salaamify.

Please read this policy before purchasing a digital product.

1. Digital Products

Our downloadable products are delivered electronically and can normally be accessed immediately after successful payment.

Because digital products cannot practically be returned once they have been delivered, accessed or downloaded, all digital-product sales are generally final.

Payhip also allows individual sellers to establish their own refund policies, and refund requests are handled by the seller rather than Payhip. Payhip Help Center

2. Change-of-Mind Purchases

We generally do not provide refunds for:

• Change of mind

• Accidental purchase after download/access has been supplied

• Failure to read the product description

• Purchasing the wrong paper size when both listed formats were clearly described

• Printer, software or device incompatibility that is not caused by a defective file

• A customer deciding they no longer need or want the product

Please review the description, previews and included-file information before ordering.

3. Situations We Will Review

Please contact us if:

• You were charged more than once for the same order

• The downloaded file is corrupted or technically unusable

• You received a file different from the product purchased

• A required file listed in the product description is missing

• A serious technical delivery problem cannot be resolved after reasonable troubleshooting

Where possible, we will first attempt to provide a corrected file, replacement download or technical solution.

4. Refund Eligibility

If we confirm that a qualifying problem cannot reasonably be corrected, we may provide a full or partial refund as appropriate.

Refund eligibility is determined on the circumstances of the transaction and remains subject to applicable law and mandatory consumer rights.

5. Refund Request Period

For order or file problems, please contact us within 7 days of purchase and provide:

• Order email address

• Product name

• Purchase date

• Transaction/order reference if available

• Brief description of the problem

This helps us identify and resolve the order quickly.

6. Cancellations

Because digital orders may be delivered automatically immediately after successful payment, cancellation is normally not possible once delivery/access has occurred.

If a payment remains pending or an order has not yet been successfully completed, please contact us for assistance.

7. Refund Processing

Approved refunds are processed through the original payment channel where possible.

Processing and bank-credit times may vary depending on Razorpay, PayPal, the issuing bank or other payment provider.

Once an order is refunded through Payhip's connected payment flow, access to the digital product may be revoked. Payhip Help Center

8. Chargebacks

If you experience a problem with your purchase, please contact us first so we have an opportunity to resolve it.

Unauthorised or improper chargebacks may be disputed using the order, delivery and communication records associated with the transaction.

Payhip itself recommends making refund terms clear to customers to reduce chargeback disputes. Payhip Help Center

9. Statutory Rights

Nothing in this Refund & Cancellation Policy is intended to remove or restrict any consumer right that cannot legally be waived under applicable law.

10. Contact

For refund, download or cancellation questions, use the Contact page on our Payhip store or email:

peace@salaamify.com.

AiGz — by Salaamify

Salaamify — A Gift Of Peace

India