SANDARA STUDIO DIGITAL

Last updated: October 12, 2026

1. General Information

Welcome to Sandara Studio Digital. These Terms and Conditions govern access to, purchase of, and use of the digital products offered in our online store.

Brand: Sandara Studio Digital

Contact email: sandara.studiodigitaladm@gmail.com

Sales platform: Payhip

Primary market: Peru, with potential international sales.

By visiting our store or making a purchase, you agree to these terms to the extent permitted by applicable law. Your statutory consumer rights remain unaffected.

2. Digital Products

Sandara Studio Digital offers digital products, including:

• Editable digital invitations.
• Editable Canva templates.
• Planners and organizers.
• Digital and printable stationery.
• Social media and small business templates.
• Other digital resources and designs.

All products are digital unless expressly stated otherwise. No physical products will be shipped.

Product features, format, content, requirements, and access instructions will be described on the relevant product page.

Product images are illustrative. Colors may vary depending on the screen, device, and printing settings.

3. Orders and Payments

Customers must provide accurate information during checkout.

Payments are processed through the options available on Payhip and its payment providers. Purchase confirmation and delivery are subject to payment processing and the platform's operation.

If there are reasonable indications of fraud or unauthorized use of a payment method, we may review the transaction and take measures permitted by law and the platform's terms.

4. Delivery and Access

Products are generally delivered through digital files, download links, or links providing access to templates.

Customers must follow the instructions provided and have the necessary internet connection, devices, and software.

For Canva products:

• A Canva account may be required.
• Certain features or resources may require a paid Canva plan, depending on the product.
• Customers must comply with Canva's terms of use.
• Sandara Studio Digital does not control Canva's interruptions, changes, or availability.

If you do not receive your product or cannot access the link, email sandara.studiodigitaladm@gmail.com and include your order reference. We will help you resolve the issue.

5. Personal-Use License

Purchasing a product grants the customer a limited, non-exclusive, non-transferable, and non-sublicensable license to use the purchased product for personal purposes.

No commercial license is granted unless expressly authorized in writing.

Customers may not:

• Resell, redistribute, or share the original files.
• Share private access or editing links with unauthorized individuals.
• Resell or distribute templates as editable files, digital products, or standalone resources.
• Claim our original designs as their own.
• Use products to infringe third-party rights.
• Remove authorship or license notices.
• Transfer the license to another person.

Purchasing a product does not transfer ownership of its intellectual property. Any additional use requires express authorization.

6. Intellectual Property

Original designs, graphic compositions, text, visual elements, and the brand identity of Sandara Studio Digital are protected by applicable intellectual property laws.

Third-party elements, if any, remain subject to their own licenses and terms.

Customers are responsible for ensuring that any text, images, photographs, logos, or other elements they add to their designs may be used lawfully.

7. Customization and Template Use

Editing options depend on each product. Where available, customers may modify text, colors, photographs, and other editable elements.

Customers must carefully check names, dates, addresses, times, and other information before downloading, printing, or sharing the final design.

We do not guarantee compatibility with every device, software program, or printing method. Support for access problems or defective products may be requested through our contact email.

8. Refunds, Cancellations, and Product Issues

Cancellation and refund requests will be handled according to applicable Payhip and payment-provider procedures, as well as applicable law.

Due to the digital nature of our products, a completed purchase does not guarantee an automatic refund for a change of mind, an accidental purchase, or no longer needing the product.

However, nothing in this policy is intended to exclude any consumer rights granted by law.

If a product is not delivered, an access link does not work, a file is defective, or the received content materially differs from what was advertised, the customer should contact us so we can review the case and determine an appropriate resolution under applicable law and policies.

Depending on the circumstances, possible resolutions may include technical assistance, a corrected file, alternative access, a replacement, or a refund.

Payhip's procedures do not replace statutory consumer rights or obligations that may apply to the seller.

9. Customer Responsibilities

Customers are responsible for:

• Reviewing product descriptions and requirements before purchasing.
• Providing accurate purchase information.
• Keeping files and private links secure.
• Using products according to the personal-use license.
• Checking information in customized designs before use.
• Respecting third-party intellectual property rights.

We are not responsible for text or information errors introduced by customers while customizing their designs, without prejudice to any legal obligations that may apply.

10. Third-Party Services

Our store may use third-party services, including Payhip, Canva, and payment providers.

Each service is governed by its own terms and policies. Sandara Studio Digital does not own or officially represent these platforms.

We do not control third-party service interruptions, feature changes, or operational decisions. This does not limit any obligations we may legally have regarding our products and sales.

11. Personal Data Protection

Personal data will be handled in accordance with applicable law and the Sandara Studio Digital Privacy Policy.

Payhip and payment providers may process information necessary to manage purchases, payments, and product delivery.

Please consult our Privacy Policy for information about the data collected, its purposes, and data subjects' rights.

12. Inquiries and Complaints

For inquiries, order issues, or assistance requests, contact:

sandara.studiodigitaladm@gmail.com

We will handle communications in good faith and in accordance with applicable legal obligations.

Where legally required, we will make the applicable consumer complaint mechanisms available. Providing an email contact channel does not replace any mandatory mechanism that must be implemented.

13. Changes to These Terms

We may update these terms when necessary due to changes in our products, sales processes, or applicable law.

The current version will be published in our store with its update date. Changes will not remove rights legally acquired by consumers.

14. Governing Law and Disputes

These terms will be interpreted in accordance with applicable law, including Peruvian consumer protection law where relevant, without prejudice to mandatory rules protecting consumers in other countries.

Disputes will initially be addressed through direct communication. If no resolution is reached, the parties may use the competent authorities or dispute-resolution mechanisms under applicable law.

No clause limits rights that cannot legally be excluded or waived.

15. Contact

Sandara Studio Digital

Email: sandara.studiodigitaladm@gmail.com

Website: https://payhip.com/SandaraStudioDigital

Thank you for choosing Sandara Studio Digital.

Templates That Inspire, Designs That Connect.