Refund Policy
Slightly Feral — Custom Digital Pet Portraits
All Slightly Feral pet portraits are custom-made digital products created using photographs submitted by our customers.
Refunds and Cancellations
You may request a full refund before work begins on your custom portrait.
Once work has begun, refunds are generally not available because each portrait is created specifically for your order.
If you receive an incorrect, defective, or inaccessible digital file, please contact us so we can correct the issue or provide an appropriate refund.
Digital Delivery
Our portraits are delivered electronically. No physical product will be shipped.
We aim to deliver completed portraits within 48 hours after receiving your payment and usable pet photograph.
Contact Us
For refund requests or questions, email:
Please include your order number and a brief description of your request.
This policy does not limit any rights you may have under applicable consumer protection laws.