Last updated: September 14, 2026

Thank you for purchasing from Steady Study Studio. We want you to feel confident about your purchase and receive everything included with your product.

Digital Products

Our products are delivered electronically and may include PDF documents, MP3 audio files, ZIP folders, videos, or other downloadable materials. Because digital products cannot be physically returned, purchases are generally considered final once the files have been accessed or downloaded.

When We Can Help

Please contact us within 14 days of purchase if:

• You accidentally purchased the same product more than once.

• A file is missing, damaged, or cannot be opened after reasonable troubleshooting.

• You received the wrong product.

• The product is materially different from its description.

We will first try to resolve the problem by replacing the file, restoring access, or providing technical assistance. If we cannot provide the product as described, we may issue a partial or full refund, as appropriate.

Change-of-Mind Requests

We normally cannot provide a refund solely because a customer changes their mind, no longer has time to use the materials, or decides the product is not suitable after the files have been successfully delivered or downloaded.

How to Request Assistance or a Refund

Please email timea@steadystudystudio.com and include:

• Your name

• The email address used for the purchase

• Your order or receipt number, if available

• A short explanation of the problem

Please do not send credit-card or banking information by email.

Approved Refunds

Approved refunds will be returned through the original payment method. Processing times are determined by PayPal, Stripe, and the customer’s bank or card provider.

Consumer Rights

Nothing in this Refund Policy limits any consumer rights that cannot legally be excluded or waived under applicable law.