Last updated: 15.6.2026

1. Data Controller

Rivista s.p.

Email: hello.storyora@gmail.com

2. Information We Collect

We may collect:

• name;
• email address;
• billing information;
• personalization details submitted by customers;
• uploaded photographs;
• order information;
• communication records;
• technical information such as IP address, browser type, and device information.

3. Purpose of Processing

We process personal data to:

• fulfill customer orders;
• create personalized stories, illustrations, and songs;
• communicate with customers;
• provide customer support;
• process payments;
• prevent fraud and abuse;
• comply with legal and tax obligations.

4. Legal Basis

Where applicable under GDPR, processing is based on:

• performance of a contract;
• compliance with legal obligations;
• legitimate business interests.

5. Third-Party Service Providers

We may share information with trusted third-party providers required to operate our business, including:

• payment processors such as Stripe;
• email delivery providers;
• hosting providers;
• analytics providers;
• AI service providers used in the creation of personalized content.

These providers only process information as necessary to provide their services.

6. Data Retention

We retain personal information only for as long as necessary to:

• fulfill orders;
• provide customer support;
• resolve disputes;
• comply with legal, accounting, and tax obligations.

7. Customer Rights

Depending on applicable laws, customers may have the right to:

• access their personal data;
• correct inaccurate information;
• request deletion of personal data;
• restrict processing;
• object to processing;
• request data portability.

Requests may be submitted to:

hello.storyora@gmail.com

8. Security

We implement reasonable technical and organizational measures to protect personal information.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

9. International Customers

Our services are available internationally.

Personal information may be processed in countries other than the customer's country of residence where our service providers operate.

10. Contact

Rivista s.p.

Email: hello.storyora@gmail.com